Refund Policy
Last updated: May 2026
Introduction
This Refund Policy outlines the terms regarding payments, cancellations and refunds for services provided by Wikspire.
By purchasing or using our services, you agree to this Refund Policy.
Project Deposits
Project deposits or upfront payments are generally non-refundable once work has started.
This includes planning, research, design preparation, development setup or any time allocated to the project.
Refund Eligibility
Refund requests may be considered in limited circumstances before substantial project work has been completed.
Approved refunds, if any, will be processed at our discretion based on the project stage and completed work.
Approved refunds may take several business days to appear depending on the payment processor, bank or card provider.
Non-Refundable Services
The following are generally non-refundable:
- Completed design or development work
- Custom website builds
- Delivered digital assets
- Consultation or strategy sessions
- Third-party service costs
Project Cancellation
Clients may request project cancellation at any time.
If work has already been completed, charges may apply for time, resources and completed deliverables up to the cancellation date.
Chargebacks
Clients are encouraged to contact us directly before initiating chargebacks or payment disputes.
Unauthorized chargebacks for completed or ongoing work may result in suspension of services and legal recovery efforts where applicable.
Changes to This Policy
We may update this Refund Policy from time to time.
Updated versions will be posted on this page with a revised update date.
Contact
If you have questions regarding this Refund Policy, please contact us through our Contact page.